Do CEOs' Social Media Posts Harm Company Reputation?

Social media activity by CEOs is raising concerns over its impact on corporate goodwill. Zomato CEO Deepinder Goyal faced backlash after posting hiring criteria requiring candidates to pay ₹20 lakh with no salary for a year. While he later clarified it was a filtering strategy, this was his second retraction following a similar controversy in March. Ola Electric's CEO engaged in a spat that cost the company ₹7,000 crore in market value. Paytm’s CEO issued an apology for a controversial post about Ratan Tata’s demise. Such incidents highlight how CEOs’ actions online can hurt company reputation, draw regulatory attention, and erode investor trust.

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