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Government Issues Notice To Ola And Uber Over Alleged Differential Pricing

24 Jan, 2025

The Central Consumer Protection Authority has taken note of complaints of different fares for same routes and distances based on the user ’s mobile operating system , Android or iOS. The consumer watchdog has asked Apple Inc to clarify alleged performance problems with some Iphones following user updates to Ios 18 + software. It has also asked ride-hailing firms , Ola and Uber , to explain alleged differential pricing on Android and iOS devices. If true , this amounts to unfair and discriminatory trade practices , an official said. In a demonstration , a user named Sudhir , had reported that Uber charged higher fares for Apple Iphone users compared to Android users.

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