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IndiGo Faces CCI Probe Amid Flight Chaos

IndiGo Faces CCI Probe Amid Flight Chaos

19 Dec, 2025

India's largest airline, IndiGo, is currently facing a significant investigation by the Competition Commission of India (CCI). This scrutiny comes in light of massive operational disruptions that occurred earlier this month, affecting thousands of passengers and leading to widespread flight cancellations. With IndiGo controlling 65% of the domestic air passenger market, the CCI is examining whether the airline abused its dominant position, raising serious questions about competition in the aviation sector.

The disruptions were alarming, with reports indicating that on December 5 alone, more than 1,600 of IndiGo's 2,300 daily flights were cancelled. This situation left countless passengers stranded at airports across the country. The root of the problem appears to be IndiGo's struggle to adapt to new pilot duty regulations, which were implemented in phases. The Directorate General of Civil Aviation (DGCA) has acknowledged this issue and granted a temporary exemption to IndiGo, allowing the airline to stabilize its operations.

Experts have pointed out that while having a dominant player in the market isn't necessarily anti-competitive, the abuse of that position can be detrimental. The CCI's investigation will first assess whether IndiGo contravened competition laws before ordering a formal inquiry. If abuse is found, the CCI has the authority to impose substantial financial penalties, which could reach up to 10% of IndiGo's average turnover over the past three years.

The situation is particularly critical in the context of India's aviation market, where IndiGo operates over 950 routes, many of which are monopoly routes. The ongoing consolidation of market power in various sectors, including aviation, raises concerns about the implications for competition and consumer choice. Many airlines have struggled to survive, with Go First and Jet Airways being recent examples of failures in the industry.

In a broader context, the challenges faced by IndiGo serve as a wake-up call for India, where several sectors are experiencing increased market concentration. This concentration can potentially lead to systemic risks, fewer choices for consumers, higher prices, and less innovation. Therefore, while strong companies can drive efficiency, excessive market share can stifle competition and create high entry barriers for new players.

As the CCI's investigation unfolds, the future of IndiGo and the implications for the broader aviation market remain to be seen. This scenario serves as a critical reminder of the need for a balanced competitive landscape in India to ensure that consumers are protected and that competition thrives.

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