A Delhi customer, Mohit Jain, faced a frustrating situation with Blinkit after ordering a 1-gram gold coin for Dhanteras. Instead, he received a 0.5-gram gold coin.
Jain, who had prepaid for the order, was not home at delivery, so he shared the OTP with his brother. Upon discovering the error, he realized he had received a 0.5-gram Malabar gold coin instead of the 1-gram Mata Lakshmi gold coin he ordered. Despite having CCTV footage to prove his case, Blinkit's customer service claimed the complaint window had closed.