In a July incident, Indigo lost Monik Sharma's check-in luggage on a flight from Kolkata to Guwahati, containing items worth Rs 45,000, including important documents like his PAN card and driving license.
A month later, the airline offered a compensation of just Rs 2,450, sparking outrage online. The issue gained attention when Sharma’s friend, Ravi Handa, with over 42,000 followers on X, highlighted it