IndiGo Ranked Among World’s Worst Airlines

IndiGo Ranked Among World’s Worst Airlines

IndiGo has been ranked 103rd out of 109 airlines in the 2024 AirHelp Score report, labeling it one of the “world’s worst airlines” with a score of 4.80. The survey evaluated punctuality, service quality, and claim handling from January to October. IndiGo dismissed the findings, criticizing the survey's lack of transparency and undisclosed Indian sample size. Highlighting its punctuality and low customer complaints, IndiGo reaffirmed its focus on affordable, hassle-free travel. Air India ranked 61st, while Brussels Airlines topped the list with a score of 8.12.

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