Mamaearth CEO Ghazal Alagh addressed a netizen's harsh complaint, advising them to throw Mamaearth products "in the dustbin" if they didn't like them. The remark came after a user criticized the brand harshly on social media. Alagh's response highlighted the company's commitment to quality and customer satisfaction. She emphasized that while the brand aims to cater to everyone, personal preferences vary. Her calm and collected reply showcased the importance of handling criticism gracefully and maintaining a positive brand image amidst negativity.