NRAI Slams Zomato, Swiggy Over Quick-Delivery Private Labels, Threatens Legal Action

NRAI Slams Zomato, Swiggy Over Quick-Delivery Private Labels, Threatens Legal Action

The National Restaurant Association of India (NRAI) has strongly criticized Zomato and Swiggy for launching private-label food brands like Blinkit Bistro and Swiggy Cafe. The association, representing 5 lakh restaurants, accused the platforms of misusing their dominant position and restaurant data to unfairly compete, threatening the survival of restaurants. NRAI President Sagar Daryani called it a breach of trust and highlighted concerns over consumer data masking. The NRAI plans to take legal action and has urged regulators and customers to ensure fair practices in the Rs 5.69 lakh crore industry.

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