TRAI’s New Rules: Get Compensated for Jio, Airtel Service Outages

From October 1, TRAI's new regulations will ensure better telecom services by making operators like Jio and Airtel compensate users for outages over 24 hours.

Postpaid users will get rent rebates, and prepaid users will receive extended validity. Penalties for non-compliance with quality standards have doubled to Rs 1 lakh. Telecom providers must also publish mobile coverage maps (2G/3G/4G/5G) and quality metrics on their websites.


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